Update: On 21 January 2021, the GlobalSign Domain certificates were revoked. We have informed all customers over an extended period via email. If you still have a certificate that is affected, you simply need to reissue it and install the new certificate. We are happy to help. Outside business hours, we recommend sending an email, as we still respond outside office hours.
GlobalSign PersonalSign will be discontinued on 24 February 2021.
Due to a technical error in many intermediate CA certificates, which could mistakenly also be used as OCSP certificates, these certificates must be revoked and their keys destroyed.
This means that all certificates issued by such an intermediate certificate must be reissued from a new intermediate CA. Many CAs have this error, and a large number of certificates will therefore be affected.
We will inform our customers as soon as we identify certificates affected by this and estimate when their intermediate CA will be shut down and certificates therefore need to be replaced.
At present, this primarily concerns GlobalSign Domain SSL certificates issued between June 2019 and August 2020, but we also expect PersonalSign and possibly GlobalSign CodeSign to be affected. GlobalSign states that certificates should be replaced by 31 December 2020, but from previous experience we know that date can be moved. We have now received dates between 24 December 2020 and 17 February 2021 depending on the product. See more at the link here.
If you have a 2-year certificate or a certificate with more than 397 days remaining, you can only reissue it with 397 days of validity, free of charge. You can then reissue again, for example 12 months later, to get the remaining time, free of charge, but no more than 397 days.
If you are affected by this, please do not hesitate to contact us. Write or call. We can also help if you are with another provider and have this problem.
DigiCert describes the problem here.
GlobalSign describes the problem here and has updated dates for when their certificates will be shut down.
This page is updated as we receive more information. Last updated 22 January 2021.